Call Centre team Leader

Posted 8 October by Easyweb Agency
Easy Apply

Do you want the opportunity to manage your team as you see fit? This opportunity will give you the autonomy to make your team a success whilst working in a fantastic company culture. 

Working within an inbound customer service environment you will be managing a team of between 12-15. You will support your team through ongoing training and keep track of agents' performance. This is not a KPI heavy boiler room environment, agents are trained to ensure they're always providing the best customer experience. 

Location - Amesbury; Commutable from Andover, Salisbury, Winchester (Free parking and on the bus route) 

Salary - £24,000 basic, + Benefits.  

You will thrive in this role if you have previous management experience in a customer service environment. You must be approachable as a manager and pride yourself on building a great working culture where your team can grow and succeed.  

Monday - Friday, 37.5 Hours a week Shifts Mon-Fri 8.30am-4.30pm, 9am-5pm, 10am-6pm - There will be some Saturday work required on a rota basis. 

Reference: 39087612

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