Call Centre Agent

Posted 17 October by Hays Specialist Recruitment Limited
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Call Centre Agent

Your new company

A large firm based in the heart of Swansea.

Your new role

- Dealing with inbound and outbound calls.
- Assisting customers with queries and tracking the queries until resolved.
- Entering codes onto an in house online system.
- Must be able to drive

What you'll need to succeed

* Strong communication skills, both written and verbal.
* Exceptional attention to detail you will strive to produce timely and accurate work in a target driven environment.
* Consider yourself level-headed? You will remain calm when faced with challenging scenarios using your initiative and creativity to craft solutions.
* Good problem solving skills with an aptitude to learn.
* Strong numeracy skills.
So if you are highly organised, self-motivated and enjoy a dynamic team environment, we would love to hear from you.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Reference: 39166039

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