Call Centre Agent

Based in Slough, our client is looking to recruit a highly professional Call Centre Agent who will become the heart of a very busy and demanding customer support department.

As a Call Centre Agent, you will be responsible for taking a high volume of in bound calls from customers, logging the information onto a bespoke system and passing the information to the relevant team. Calls will be based around customers having difficulty with their software system. The ability to ask questions and gather information is essential.

The Call Centre must have clear and concise communication skills. Previous customer services or customer support experience would be highly advantageous. You must always have the ability to deal with disgruntled customers in a calm manner and maintain a professional outlook.

This is a temporary role to start ASAP with the view to becoming on-going for the successful candidate. A positive attitude coupled with a reliable, punctual and hardworking approach is essential.

Required skills

  • Call Centre
  • Calls
  • Clear
  • Communication Skills
  • Customer Services

Application questions

Do you have call centre experience?
Are you available immediately?
Do you have customer service experience?

Reference: 38605485

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job