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Call Centre Agent

Posted 5 April by Niagara Healthcare Ltd Featured Ended

Niagara Healthcare are a market leading provider of medically proven massage products and as a company we have helped thousands of people over the past 50 years to regain a better quality of life. As part of our team you will be the first point of contact for potential new customers and will play an integral role in the continued success of our business.

We are looking for motivated and enthusiastic people to join in our success and continued growth, you will benefit from working within a fun and lively call centre environment with regular incentives and recognition schemes in place to celebrate good performance.

With the very real opportunity to progress within the call centre to Senior Call Centre Operative or even Team-Leader , it’s no wonder we have employees within the business who have been with us for over 25 years.

Who are we looking for?

  • Available for full time employment
  • You must have an excellent telephone manner and ability to hold meaningful conversations.
  • Have a passion for delivering excellent customer service
  • Have excellent organisation skills
  • A desire to succeed in your role within a target driven environment
  • The ability to empathise is essential
  • A passion and motivation for working to given daily targets

Aspects of the role will include:

  • Making outbound calls to potential customers with Health & Mobility issues
  • Securing outstanding quality appointments for our Field Sales Agents to attend
  • Working to exceed given daily / weekly targets
  • Full ongoing training and support from our experienced leadership team

Package / Benefits

  • £15,000 per year basic
  • An uncapped bonus structure that has our agents taking homeover £18,000 per year!
  • Full time position
  • Excellent holiday allowance of 33 days per year
  • Opportunities for progression within in the business from CC Operative to Senior CC Operative or even Team Leader.

Required skills

  • Appointments
  • Call Centre
  • Health
  • Sales
  • Telephone Manner

Reference: 34831596

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