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Call Centre Agent

Posted 16 March by Search Consultancy Easy Apply Ended

Salary £17,000 plus bonus
Search Consultancy is actively looking on behalf of our client for a Customer Service Advisor for a market leading insurance broker. They pride themselves in being professional with the level of expertise, knowledge and resources to deal with every call they receive in the best way possible.

As a customer service advisor you will benefit from;
* 20 days holiday plus bank holidays
* Pension
* Bonus
* Social events

As a customer service advisor you will be responsible for;
* Provide advice to customers, understanding their needs and requirements
* Using your own initiative
* Provide point of contact for customer enquiries & sales, dealing with these through to a successful outcome
* Handle inbound calls in a professional manner
* Providing world class customer service

What we are looking for;
* Excellent standard of written English
* Excellent communication skills
* Excellent customer service skills preferably previous experience
* Professional work ethic
* Excel in keyboard and typing skills
* Ability to thrive under pressure
* Drive to get things done to agreed customer standards

Desired requirements;
* Previous experience in insurance markets
* Experience working in contact/ call centre environment
* Ability to use software packages such as Word and Excel
* Experience working in customer service

Job Title: Customer Service Advisor - Customer service, Inbound, Call Centre,
Job Type: Permanent/ Full time
Industry: Insurance and Customer service
Location: Crawley, England
Salary: £17,000

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 34381839

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