Call Centre Agent - Long Term role - Starting ASAP

Posted 6 March by Demon Recruitment Group

Demon Recruitment Group is currently looking to recruit a Logistics & Transport Planner on a long term Temporary basis for their Client in West Drayton area.

This booking will start around mid-March and finish in October (some opportunities may be available to go Permanent). Shifts are all 4 on 4 off. 9am-9pm OR 10am-10pm.

Duties will include:

-Handling inbound calls from Drivers & Customers
-Arranging transportation
-Resolving issues
-Route planning
-Changing delivery times
-Ensuring Drivers are in the correct area at the correct time
-Working between 2 screens
-Sending confirmation emails and updating spreadsheets
-Rebooking deliveries/collections
-Using initiative to think of contingency plans
-General admin/customer service/data entry


-Previous Customer Service experience
-Excellent geographical knowledge
-Must have worked within Transport OR Logistics OR handled Drivers previously
-Must be able to commit for the entire booking as required.

Please apply today for more information.

Please apply if you have the skills listed above, if you haven't heard within 14 days you have been unsuccessful but please do keep looking at Demon vacancies online.

Demon Recruitment Group confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age,disability or sexual orientation.

Required skills

  • Calls
  • Customer Service
  • Logistics
  • Planner
  • Transport

Reference: 34615599

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