Call Centre Agent - Collections Agent
Location: Basildon, Essex
Salary: £7.70 per hour
Start Date: Monday 19th March 2018
Hours: Full Time (all include a Saturday with a day off in the week)
Type: Ongoing temporary with the view to go permanent after 12 weeks
Training: 4 weeks from 19th March 2018, Monday to Friday 9am - 5pm or Monday to Friday 5pm - 9pm (you cannot have holiday within this period)
• This area of our business provides a Collections service to credit card providers by managing overdue customer accounts.
• This is achieved by proactively contacting cardholders via a telephone dialler and requesting immediate payments by debit/credit card.
• We aim to meet client needs by speaking to the customers in a professional manner while maximising the funds collected.
- Call Centre
- Customer Service
- Outbound Calls
- Call Management
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