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Call Centre Agent - Financial Services

Posted 9 March by JLD Recruitment Ltd Easy Apply Ended

Call Centre Agent - Collections Agent
Department: Collections
Location: Basildon, Essex
Salary: £7.70 per hour
Start Date: Monday 19th March 2018
Hours: Full Time (all include a Saturday with a day off in the week)
Type: Ongoing temporary with the view to go permanent after 12 weeks
Training: 4 weeks from 19th March 2018, Monday to Friday 9am - 5pm or Monday to Friday 5pm - 9pm (you cannot have holiday within this period)

• This area of our business provides a Collections service to credit card providers by managing overdue customer accounts.
• This is achieved by proactively contacting cardholders via a telephone dialler and requesting immediate payments by debit/credit card.
• We aim to meet client needs by speaking to the customers in a professional manner while maximising the funds collected.

Required skills

  • Call Centre
  • Customer Service
  • Outbound Calls
  • Payments
  • Call Management

Reference: 34643919

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