Call Centre Advisor

Posted 11 June by Hays Specialist Recruitment Limited
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Call Centre Advisor - £17,000, Bury St Edmunds - High Volume Calls, Vibrant Team, Admin Support

Your new company
An impressive and growing business based in Bury St Edmunds.

Your new role
This is an exciting to chance to join an expanding business as a Call Centre Advisor, you will be joining a 6 + strong team reporting into a Team Leader. The purpose of this Call Centre Advisor job is to provide admin support offering a seamless customer journey. Duties include but not limited to:

  • Answering high volume of incoming calls 50+
  • Manage inboxes Updating notes and the database for each call taken
  • Deal with all call queries and answer enquiries (if required escalate calls)
  • Call backs with appointments or additional information required

What you'll need to succeed
To succeed in this Call Centre Advisor job, you must have EXCELLENT COMMUNICATION & PEOPLE SKILLS, gained ideally within a busy and fast paced office-based customer services role or alternately a role where you have had to deal with people extensively. This job will require excellent organisational and coordination skills as well as a keen eye for detail and the ability to deal with sensitive and highly confidential information appropriately.

What you'll get in return
In return you will receive a starting salary of £17,000 with a great benefits package and free parking. You will be thoroughly trained and form part of a high performing team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Required skills

  • Admin Support
  • 000
  • Bury St Edmunds - High Volume Calls
  • Vibrant Team
  • Call Centre Advisor - £17

Reference: 37970019

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