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Call Centre Administrator

Posted 22 February by Smartsource GB Ended

Call Centre Administrator role based in Chelmsford - part time -9.30am to 2.30pm- term time only.

This is an excellent opportunity for someone who is looking for part time work, school hours.

We are looking for someone who has previous experience within a call centre environment who is used to taking a large volume of inbound enquires.

The role involves both inbound and outbound calls - taking calls/queries/problems over the phone from customers. Therefore, experience in inbound queries and customer service is desirable.

You will be supporting and working closely with approximately 100 customers within a specific geographic area, working within a small team helping to sustain a high level of service and building relationships.

You will be required to handle customer queries and deal with issues around orders.

The ideal candidate will have excellent people skills, a pleasant telephone manner and some experience of diary management would be very desirable.

Working hours will be 9.30am to 2.30pm, Monday to Friday, Term Time Only.

SmartsourceGB are acting as a recruitment agency and consultancy in regard of this vacancy.

Ref: SSGB/6785

Required skills

  • Administrative
  • Call Centre
  • Diary Management
  • Problem Solving
  • Telephone Manner

Reference: 34088322

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