Business Systems Manager
A great theatre needs great people. We can only thrive by having the right team on board in a fast-paced, constantly changing, creative workplace.
Presenting the best in musical theatre, ballet and opera, dance, drama, comedy and pantomime, we work successfully with some of the world’s biggest international producers. With our resident partners Birmingham Royal Ballet and DanceXchange; with collaborators such as Welsh National Opera, The Lowry and Sadler’s Wells; and with names like Disney, Cameron Mackintosh, Qdos and Cape Town Opera dull moments don’t get a look in.
Average annual paid attendance of over half a million theatre-goers underlines our claim to be the UK’s busiest and most popular single theatre. We are managed by a voluntary board of Trustees as an independent charity with no revenue subsidy from the public purse. In our main auditorium or Patrick studio, in our conference spaces or restaurant, and in schools and communities, we make sure that everyone is welcome, we settle for nothing but the best and we bring flair to everything we do.
About The Role
If you are looking for an exciting and varied role you have found it here. Working closely with our IT Manager you will deliver cross business IT solutions that will ensure amazing productions front of house are supported behind the scenes. As well as implementing projects to push the business forward you will administer our existing IT platforms to an excellent standard. This will involve taking responsibility for technical, development and administrative support as well as user training on business systems such as Tessitura. You will also work to develop our event planning, room booking and resource scheduling system - Artifax. This role will stretch and develop your skills as you execute software and hardware upgrades, manage change projects, implement testing processes, develop business intelligence reporting and more. Important will be your ability to engage with business leaders to understand user requirements and drive solutions by developing a high quality Business Systems strategy.
A graduate, or equivalent you must by qualified in SQL Server 2014 and have experience of SQL report-writing tools such as SSRS. You will also have knowledge of SQL 2014. You will have been involved in developing sales, marketing and CRM databases and will have a solid understanding of standard CRM administration programmes too. You will have used Agile working practicesand be able demonstrate good knowledge of existing data protection, GDPR, PCI-DSS and similar compliance legislation and standards.
Qualifications in Windows Server 2012 and knowledge of Tessitura or Artifax would be an advantage.
Your technical talents will be complemented by excellent communication, problem solving and interpersonal skills as well as the desire to work in an environment where doing and working together is the norm.
To enjoy a new stage for your skills please visit our website via the link and apply online.
Everyone’s welcome at Birmingham Hippodrome and we are committed to providing equal opportunities for everyone.