Business Systems Analyst

Posted 4 April by 360 Resourcing Solutions Easy Apply

New opportunity not to be missed! Our client has an exciting opportunity available for a Business Systems Analyst to join their Project Management team based in the Head Office in Leeds. The successful Business Systems Analyst will receive a competitive salary of £30,000.00.

Our client is part of an international financial services organisation that provides customers with short term loans and other financial services. Since their inception in 1997 they have become one of the UK’s market leaders in their field with a very strong customer base.

TheBusiness Systems Analyst Key Responsibilities

- Partners with the business to understand what drives the business, key success factors, critical needs and what is needed to make the business unit successful

- Responsible for collecting, understanding and documenting business requirements and translating these into functional specifications

- Understand key business systems and processes in defining As Is/ To Be Processes

- Responsible for facilitating business requirements and system design sessions

- Analyses and documents business processes.  Develops functional and system design specifications.  Documents work flows and results of business analysis and obtains approvals as needed

- Provides end user training on new functionality

- Monitors outstanding Issues / software updates and helps prioritise appropriately as well as tests all issues included in a release

- Provides input to help the business better understand how technology can be used to provide efficiencies and better utilize resources

- Demonstrates ability to exercise independent judgment and the ability to take initiative and creatively solve complex problems

- Works with software developers to resolve software issues and to obtain information on system capabilities, limitations and performance requirements

- Provides ad-hoc reporting and data analysis as needed

- Helps resolve functionality and data issues as needed

- Keeps supervisor and management informed on issues and the status of work planned and completed

- Co-ordinates and investigates incidents coming into the BSA Queue seeing through to appropriate resolution

- Other duties as assigned

- Ensure the day-to-day delivery of the six defined fair customer outcomes across all business functions

- Ensure compliance with policies and procedures across all business functions

What makes you their ideal Business Systems Analyst?

- BSCS, or related degree

- Must have prior hands-on experience creating requirements documents, design specifications documents use cases and test cases

- Previous experience with large-scale client/server products

- Ability to write simple to complex queries in Microsoft SQL

- Strong knowledge of Microsoft Office Suite

- Experience in applying a range of change management theory and practices

- Demonstrable experience of working effectively with demanding stake holders 

- Prior software design and development experience preferred

- Previous experience in banking / financial / retail industry a plus

Skills and Experience

- Communications – must be able to work with a diverse range of team members and be able to demonstrate excellent soft skills at influencing / collaboration with others to get the job done and be able to communicate confidently and effectively (internally and externally)

- Team working – Works with others, sharing information encouraging participation, providing support and demonstrating respect. Works collaboratively with others in team and cross-functional teams to achieve business goals

- Analytics thinking – strong analytical and problem solving skills. Thinks creatively and links possibilities and making predictions

- Information seeking – Collecting, investigating and verifying information; showing curiosity and desire to find out more

- Technical writing skills – Ability to create, assimilate, and convey technical material in a concise and effective manner, as well as being able to represent ideas graphically

- Customer Focus – Understands the objectives of customers (internal & external) and balances them with those of the department / company.  Manage customers effectively by managing relationships, identify/ report appropriately problems and outline available options

- Delivery – Understand the importance of delivering on time/ cost/ quality. Confidently support the team so that they complete objectives and hit deadlines

- Approach – Organised and methodical approach with the ability to work to set targets and objectives.

- Excellent interpersonal skills required as this position will work with all levels within the organization

- Ability to work well independently and within teams

Don’t miss out on this fantastic opportunity to become their Business Systems Analyst, click ‘Apply’ now!

Reference: 34824217

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