Business Support Officer

Posted 5 February by Cordant People

Main Duties You will be the main point of contact & knowledge for the tendering team, maintaining records and correspondence to ensure the efficient, effective running of the department. The role will also include being an active participant in the production and submission of high quality tenders.

1. Administrative Support

1.1 To respond to all requests for information/action from commissioners in a professional, proactive and timely manner

1.2 To identify and explore all sources of potential tender notices/framework agreements/accreditation opportunities and preferred provider schemes, including e-tenders

1.3 To submit expressions of interest as required

1.4 To provide excellent customer service in response to internal and external queries

1.5 To work with the team to ensure that all information held on our systems for the purpose of tendering activities is kept accurate and up to date

1.6 To maintain up to date paper and electronic filing and information systems. To ensure that all personal data relating to staff and service users is maintained confidentially

1.7 To provide weekly schedules for an electronic monitoring system and to input data to create reports on Excel

1.8 To carry out general administrative duties, including word processing, data entry, spreadsheets, photocopying, filing, faxes, mailings, and sorting correspondence

2. Tendering

2.1 To carry out an initial tender evaluation for consideration by the Executive Management Team

2.2 To attend tender briefings, conferences and training events throughout England as required, ensuring the relevant information is recorded and fed back effectively

2.3 To research and collate information in respect of Local Authority Priorities and Best Practice Guidance to inform and develop team knowledge

2.4 To work as part of the team to produce high quality pre-qualification and tender documentation

2.5 To arrange attendees for interviews and presentations (circulating information, making travel arrangements etc.)

2.6 To work as part of the team to create/write tender presentations

2.7 To provide support to the Development team surrounding service user involvement, property acquisition, diversity and inclusion issues, personalisation agenda, self-directed support, and developing and implementing new services. K:Personnel General/Job Descriptions/

2.8 To work towards ensuring the continuous development of agency good practice through the circulation of all relevant publications/articles/policies and strategies to the relevant members of the management team.

2.9 To produce a wide range of high quality written information to support the development of the charity, which may include policies, business plans, marketing materials, newsletters, recruitment materials, communications to service users and families etc.

3. General Duties

3.1 To ensure effective communication with the line manager

3.2 To accept regular support and supervision from line manager

3.3 To carry out all work in a manner consistent with the aims and principles of Creative Support.

3.4 To comply with and to implement the Equal Opportunities Policy of Creative Support. 3.5 To maintain confidentiality at all times, in accordance with the agreed policy.

3.6 To identify own training needs in discussion with line manager/team mentor and to attend training events and courses as required.

3.7 To observe any written policies, procedures and guidelines for good practice agreed by Creative Support.

3.8 To undertake travel across England as required and work flexibly to meet deadlines

3.9 To complete and submit an accurately completed timesheet on a weekly basis.

3.10 To work enthusiastically and effectively within the team and to contribute to its development and success.

3.11 To present a positive and professional image of the company at all times and to carry out all work in a manner consistent with the aims and principles of Creative Support.

3.12 Any other duties as required

Cordant is acting as an Employment Business in relation to this vacancy.

Required skills

  • Tendering

Reference: 34395354

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