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Business Support Officer RQ287668

Posted 4 January by Opus People Solutions Limited Ended

Business Support Officer (RQ287668)

Riverside, Lowestoft Council Offices

Starting ASAP until 30th March 2018 - to be reviewed

18.5 hours per week

£7.85 per hour increasing to £8.75 per hour

Suffolk County Council are looking for a part time Business Support Officer to work 18.5 hours per week.

To undertake a comprehensive range of administrative duties to support the efficient delivery of services within the Special Educational Needs and Alternative Provision teams"

Processes and Procedures

  • Administer business processes and procedures.

  • Organise meetings, booking rooms and equipment, inviting attendees, collating and circulating meeting papers, handouts, taking minutes etc.

  • Monitor budgets within agreed procedures as directed by line manager. This could include checking and banking money, issuing receipts, petty cash, processing invoices, maintenance of accounts etc.

  • Place orders for supplies and services and maintain stock levels.

  • Provide a range of information, research and reports in support of your service area as required, this may include processing financial or statistical information and the use of specific IT systems and databases.

  • Contribute to the design and development of specific administrative systems and associated databases or spreadsheets.

  • Develop expertise and knowledge of administrative systems within own service area.

    Customer Service

  • Provide an efficient and customer focused first point of contact.

  • Provide information about your service area to internal and external customers and provide appropriate contacts for callers needing these services and/or other Council services.

    Communication and team working

  • Contribute to team meetings.

  • Contribute to internal or external communications, e.g. drafting various documents, creating promotional literature or presentations, this may include using PowerPoint, web-based tools etc.

  • Provide advice to colleagues on routine procedures or policies including on-the-job training and explaining how to undertake specific tasks.

  • Share knowledge and expertise to improve administrative processes across business support attending and participating in corporate reviews and meetings.

  • Provide cover for team members.

    General Office Duties

  • Provide an efficient administration, secretarial and/or financial support service, this may include supporting specific teams, meetings or groups. In some jobs this may also include audio typing services.

  • Draft and send routine correspondence.

  • Administer group email boxes.

  • Maintain office records and filing systems, including electronic systems.

Required skills

  • Business Support
  • Customer Service

Reference: 34134610

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