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Business Support Coordinator

Business Support Coordinator

Posted 10 April by Orchard Care Homes Easy Apply Featured Ended

Job Type: Full-time

Salary: £18,000.00 /year

Orchard Care Homes - Harrogate, North Yorkshire

Care industry sales and marketing coordinator required

Orchard Care Homes has been running and managing care homes across the UK for over a decade. Our mission: To be the positive choice for residents, their families and friends, healthcare professionals and staff.

We now require someone who can provide comprehensive sales and marketing support services to a designated region of our portfolio and promote our message;

Orchard at the Heart of the Community

What you’ll be doing

With your effective communication, good organisational and great customer service skills you will compile, maintain and support a detailed marketing plan for each home. You’ll also coordinate mystery shops, compile respite feedback, support twice yearly Resident & Relatives meetings and surveys and Support Open Days/Themed events at home level. You will also;

  • Manage inbound calls promptly, professionally and efficiently.
  • Develop and maintain a comprehensive database of health care professionals.
  • Provide weekly bed availability updates to Social Work and Discharge Teams.
  • Liaise with health care professionals, family members and care home staff to ensure all enquiries are handled promptly and effectively.
  • Follow-up all enquiries from initiation to conclusion to maximise occupancy, working closely at all times with the home to ensure a joined up approach.
  • Support the marketing of the homes; leaflet, banners, newspaper advertising.

This role would suit somebody with a strong sales background and/or University or equivelant experience. Salary c.£18,000 + range of benefits, negotiable depending on experience.

What we offer in return;

By choosing Orchard Care Homes you are joining a progressive and ambitious group of care homes located across the United Kingdom. We are driven to provide the very best standards of care and quality within our homes, and to recruit the very best professionals to our company. As such we offer a competitive salary and range of benefits.

Job Type: Full-time

Salary: £18,000.00 /year

Reference: 34339548

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