Contract, 9 months
£9.20 an hour
Contact Helen Phillips
As the Business Services Administrator you will be responsible for ensuring the safe and effective running of all direct and contractor field resources for a range of work types including Small Service Connections and Fault activity, thereby ensuring full utilisation of the resources. It will be necessary to update all scheduling tools and other in-house IT systems.
Support roles, coordinating engineers work and making sure they are working to limits of the permits.
A large part of the role includes liaising with Operational teams to ensure that delivery target are meet achieving great Customer satisfaction for Network Operations EPN, South East & London Regions.
Knowledge, skills, qualifications & experience required:
*Experience working within an Administrator role ideally within coordination or contracts administrator position (within a Power, Electrical, Construction co. etc.)
*Ability to work in a pressured environment as part of a highly focused team
*Previous experience within a customer service environment
*Good telephone skills
*Good level PC literacy, with the ability to learn and use a variety of systems with fast and accurate keyboard skills
*Team working - The drive and ability to work co-operatively with others to achieve shared goals and optimise the contribution of all members of the team
*Initiative - A bias for action and problem resolution
*Flexible attitude to work and working hours
*Self-motivated, with a strong drive to succeed
*Ability to build good working relationships with other staff and other teams within UK Power Networks and external partners
*Streetworks NSWRA experience would be an advantage
Parking is available.
Apply now with a CV detailing your relevant experience to the above.
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