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Business Office Coordinator

Posted 9 March by Gracewell Ended

Competitive salary of up to 27,000 plus fantastic benefits and beautiful working environment!

The Business Office Coordinator is responsible for providing the home with Payroll & Human Resources Administration, Recruitment administration and compliance, Accounts Receivable and payable Administration, Information Monitoring/Process and Systems and control of Resident Monies.

The Business Office Coordinator reports to the Home Manager and remit will include timely completion of all HR associated documentation i.e.: offer letter, contracts, disciplinary/appeals notes, maternity documentation, sickness documentation, DBS checks , written references, inputting new starter details on to our time and attendance system - Cold Harbour and HR.Net employee management system.

You will be responsible for documentation for payroll (i.e. pay rises, additional pay requests etc.) to be completed and sent to payroll each month and meet payroll close deadline.

The Business Office Coordinator is responsible for Resident Billing and accounting support to include Inputting any additional billing and telephone charges ,maintaining changes in resident accommodation rates, chasing resident debt, ensuring the risk of bad debt is reduced and payment is collected within our agreed terms with the resident/residents payer within time frame specified, ensure Direct Debits mandates are completed and signed by the resident/resident payer and forwarded to Support Office for processing. You will ensure Council and Nursing funding applications are processes and managed, effectively resolve any billing questions or issues raised by the resident or resident payer and maintain a community data base.

The Business Office Coordinator will attend family meetings when requested by the Home Manager and provide any supporting paperwork needed (e.g. Invoices, statements, resident letters etc.) and distribute invoices received at the home to the relevant department manager for coding and approval, collate and forward to Support Office for payment within defined deadlines.

The Business Office Coordinator will check and update administration declining balance and forward all departments declining balances to Support Office in a timely manner for the month end close process. You will be responsible for petty cash and ordering stationary, sending payment/refund requests to Support Office with supporting and signed off paperwork, posting resident cheque receipts to Support Office for Banking and training new department Managers in the use of APIM (Peoplesoft system) and ensuring no delays in vendor payments.

  • Good experience of HR administration; Payroll and Bookkeeping will be an advantage

  • Computer literate - able to demonstrate strong skills in Excel, Word and to be able to learn other applications

  • Experience of working to deadlines, working alone and as part of a team

  • Demonstration of effective interpersonal skills and working with others

  • Self-motivated individual that shows initiative

  • Experience in data, numbers and reporting detail

  • Demonstration of problem solving, decision making and resolution skills

  • Effectively manage multiple priorities

Sunrise Senior Living is a leading premier healthcare provider of residential, nursing and dementia care delivered in a most luxurious home environment providing the very highest standards of care to our residents. We believe great care starts with great people. Sunrise Senior Living has a varied range of career options available to individuals all supported by extensive learning and development programmes to make the most of your career with us.


  • 28 days holiday inclusive of Bank holiday
  • Competitive salary
  • Discretionary Bonus
  • Bank holiday - double time payment for approved hours worked
  • 'Your choices' voluntary benefits - employee discounted scheme
  • Flu Vaccination
  • Employee Assistance scheme
  • Cycle to work scheme with Halfords
  • Career Development Training
  • Study Support

Reference: 34646734

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