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Business Manager

Posted 8 March by iRecruit Partners Ltd Ended

iRecruit Partners are currently working with a company based in Swindon who are looking for a Business Manager to join their rapidly expanding team. The Business Manager is responsible for providing a first class, quality support to a defined segment of the membership. Through exceptional customer relationship management, the Business Manager will be expected to maintain retention of membership in line with specific targets.

Working closely with the team of Business Managers, the role includes the development and delivery of a strong, relevant and regular events program. The role also requires exceptional account management, organisational and interpersonal skills to ensure that members are engaged in a consistent and timely manner.

The role requires the management of a designated group who act as ambassadors in their respective local areas. This element of the role requires organising regular meetings, minutes, working closely with the head of external affairs and each president to ensure the group remains focused on their local policy objectives.

MAIN RESPONSIBILITIES:

  • To maintain retention levels within agreed targets
  • Monitor and manage a portfolio of business accounts
  • Plan, organise and host a group of business networking events
  • Work with a designated group of local Chamber Councils

REQUIRED SKILLS AND EXPERIENCE:

  • A good knowledge of marketing theory and its application to the development of successful membership recruitment and retention campaigns
  • Considerable knowledge of strategic planning, sales, marketing, member relationship management and negotiation skills techniques
  • Able to establish and maintain effective working relationships with other departments, senior influencers, current and prospective members, affiliates, volunteers and committees
  • Strong written and oral communication skills
  • Advanced working knowledge of Excel, PowerPoint and Word
  • Outstanding organisation skills
  • Well presented
  • Problem Solving/Creativity
  • Graduate with a business or marketing degree
  • At least 5 years’ experience in a relevant membership, marketing or sales role
  • Mid-level supervision or management
  • A professional manner and attitude
  • Energetic and imaginative
  • Able to remain calm under pressure
  • Able to easily adapt to change
  • Able to travel and owns their own vehicle
  • Able to attend events which are sometimes outside of 9-5 office hours (Monday - Friday)
  • Flexible with regards to tasks and responsibility
  • Team Player

KEYWORDS: Business / Management / Memberships / Marketing / Sales / Campaigns

Required skills

  • Campaigns
  • Events
  • Management
  • Marketing
  • Sales

Reference: 34638277

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