As a business, Hermes is shaped by our four values of Do the right thing, Dare to be different, Strive for more and Be customer obsessed. We run our business by these values and they are reflected in all our roles, particularly in roles as important as our Business Development Manager / Senior Business Development Manager
Hermes is the logistics and distribution partner to some of the largest and most fast-paced e-commerce and international retailers; we must innovate and create more dynamic working practices to continue providing a fast, cost-effective and efficient service whilst continuing to grow year on year.
As one of our Business Development Manager / Senior Business Development Manager you will take full ownership of managing a number of our key accounts. You will take complete control of the relationship and be responsible for every aspect of the client (right from design through to implementation and management).
This role is very high profile within Hermes and you will be exposed to senior stakeholders within our business This leads to strong development opportunities, this means that strong stakeholder management and the ability to build strong relationships with the wider business as well as our external clients is vital. You will work within a fast-moving and dynamic environment with a great team who have a really strong work ethos. This will give you the opportunity to work/learn from some of the best in the industry.
The role offers flexibility with a lot of freedom where you can manage your own workload; you will manage our key client portfolio which includes the full end-to-end process with our customers. You will also drive service performance and margin improvement through strong commercial acumen. As this is a key role within our well-established Client Development team, previous experience in an Account Management role/Business Development role is essential. Ideally you will have come from a logistics / parcel background and have a strong understanding of B2C industry knowledge.
You will use your strong presentation skills, your ability to up / cross sell and strong business acumen to succeed in the role as well as thinking of innovative approaches to showcase the technology and service delivery options that Hermes can offer our clients.
As our Client Development team continues to grow there has never been a better time to join us, we’ve grown at a staggering 15% year on year and as we head into peak of 2020 we are placing ourselves in a position of commercial strength. To ensure the strength of our client partnerships, you will meet with your clients a minimum of once a month per client with weekly travel to Hermes sites. Your portfolio of clients is not defined geographically, so you must be able to travel and be comfortable with overnight stays away from home.
This role is agile and we welcome candidates from across the country but please be aware that there will be regular travel across the Midlands and the North to our operational and Head Office sites as well as client sites. So ideally you will be more Northern based.
So what can we offer you?
You have the potential to earn up to £15k in bonus, and you have a car/cash allowance option as part of the role. We will contribute 3% into your pension, give you peace of mind through life assurance and also provide income protection cover. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want a discount with a retailer, insurance for your new gadget, or a cash back health care scheme that can include an online GP service, we’re sure we’ve got something for you. As well as great benefits we can also provide you with the opportunity to further your career with vocational qualifications and in-house training.
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