#Outsourcing #SharedServices #Fintech #London #Warsaw #Krakow #StartUpCulture
Are you naturally a kind and generous person who wants to provide a good environment for your colleagues and team members?
Are you a strong communicator who enjoys sharing their knowledge with and guiding others?
Is working with Clients a passion of yours? Are you someone who can create great synergies between organizations through marketing initiatives, staff engagement and structured account management?
The global economy has changed dramatically, bringing new ideas into the business. Using new and modern tools and systems available in the wider market are things needed by all forward-thinking organizations and will form a key part of this role.
We are currently looking for a Business Development Specialist to be based in Warsaw, Poland, where the main duties would be:
Responsible for establishing and managing the Client Account Management and Revenue Optimization processes within the company.
- Customer Satisfaction within allocated clients
- Laising with Digital team to ensure that appropriate support is in place to increase client engagement as well as making better online platforms available for client and employee access
- Ensuring Management Information is provided to allocated clients on a regular basis
- Assist with compilation of business plans for the outsourcing business to include elements such as SWOT and PEST analysis
- To share and implement "Best Practice" processes and behavior, where applicable, across all Clients - specifically regarding review processes and monthly reporting
- Working on client contracts, minimizing the involvement of legal counsel and ensuring that a standard term of business is developed and maintained in Polish and English
- Assist with all Tendering processes the company is involved with
- Support the overall pricing process in collaboration with the Board
- Major customer account profitability analysis
- Provide for appropriate career building and professional development for allocated team members
The company is involved in IT, Banking, Outsourcing and international Communications, the client-base include some of the best known companies / brands in the world. If you want to make a difference and get involved with a recognized Fintech business then make sure you apply today
- Business Development
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