Business Analyst

Posted 13 October by risual Limited

Business Analyst
£30,000 - £40,000 per annum
Remote with travel to client site

The Role

To ensure that client’s projects deliver on the business transformation that is captured during the project initiation, with both technical and non-technical solutions. Working closely with stakeholders at all levels in organisations to achieve successful adoption and business change and helping organisations reach their transformation objectives and goals.


  • Have solid commercial awareness to support growth in the business
  • Take responsibility for information security applying it to ensure highest standards
  • Engage with divisional plans, actively contribute and support achievement of company and divisional goals and objectives
  • To execute a client delivery role as part of the delivery of risual assignments, projects and programmes
  • Working with a client to understand their business objectives, processes and transformational requirements
  • Ensuring that the solutions proposed will help the customer transform their organisation and provide measurable benefits
  • Ensuring that the new solutions are actively built into revised business processes and then rolled out and adopted by end users
  • To actively promote and deliver the people and business benefits within an organisation
  • Working within a risual project team and be focussed on supporting the overall objectives of the project
  • Effectively communicating with both customers, risual colleagues and third parties where required in order to ensure that the business aspects of a project are fully understood and embedded within the project delivery
  • Actively driving business-focused enhancements to the main transformational propositions (Business, Digital and Cloud Transformation) and develop supporting documentation that can be used to drive additional value in future engagements
  • Running customer workshops as required to gather or present information pursuant to the successful completion of the assignment/project/programme
  • Using proven Business Analysis methodologies to support projects and engagement
  • Defining and documenting detailed business requirements, user stories and working with Azure DevOps regularly
  • Ability to work on Agile and Waterfall projects and adapt as needed to support
  • Planning for and delivering people change with customers to deliver transformational change
  • Identifying new opportunities within the customer environment and work with the Sales team to progress

Essential Criteria

To be successful in the role, you must be able to demonstrate the following skills and experience:

  • Must hold or be able to successfully achieve and maintain NPPV3 with SC
  • Able to evidence excellent customer service skills
  • Exceptional written and verbal communication skills with the ability to clearly articulate messages to a variety of audiences
  • Holds an active Business Analyst certification e.g. IIBA, APMG or BCS
  • Proven 3-5 years’ experience working as a Business Analyst
  • Competent with Microsoft 365
  • Experience and knowledge of applying change management principles and methodologies in key business programmes. E.g. Prosci ADKAR methodology
  • Experience with adoption and change for transformational projects
  • Understanding of how people and teams go through a change/the change process


At risual we use the Skills Framework for the Information Age as our skills framework. This is made up of 7 levels of responsibility and more than 100 individual skills. More information can be found on the SFIA website. This role is expected to be a SFIA Level of Responsibility 4.

About risual

Join the best place to work in IT…and we really mean that. risual is a Microsoft Gold Partner, Azure Expert MSP and hold six Advanced Microsoft Specialisations. We help businesses to achieve their full potential by driving digital, cloud and business transformation.

risual was founded in 2005 on the values of openness, honesty and trust, and the business still champions these values today. In addition to our values, we have business priorities that guide and define our strategy, for this year these are:

· Grow the business

· Master your craft

· Be a part of it

· Be client obsessed

We are members of the Living Wage Foundation, The Good Business Charter and are signatories of the Armed Forces Covenant. Our social values drive our commitment towards our purpose-driven digital approach to helping our clients transform customer and user-centric services, driving technology innovation to deliver positive business and societal outcomes for all.


· Private medical cover with mental health and dental upgrade

· Employer matched contributory pension (up to 5%)

· Perkbox

· 28 days holiday

· Get your birthday off

· Twice yearly Summit days

· End of year risual Christmas Party

· Cycle scheme

· Flowers sent to your partner on their birthday

· Death in service life insurance

· Specsavers vouchers

Required skills

  • Change Management
  • Transformation
  • Adoption
  • User Stories
  • Client Delivery

Application question

In order to achieve and maintain NPPV3 SC clearance, have you lived in the UK for the last 5 years?

Reference: 44354807

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