Business Analyst

Posted Today by Sagacity

As a Business Analyst you will be responsible for gathering and understanding the business needs of our client for a specific project and change initiative. You will then work with the wider Project team to ensure your deliverables are completed in line with the agreed client timescales.

  • Documenting and mapping of 'As Is’ operational processes including interviewing SMEs, conducting workshops and gaining process approvals
  • Responsible for documenting and mapping 'To Be’ operational processes including interviewing SMEs, conducting workshops and gaining approvals for the new enduring processes
  • Responsible for ensuring that Business Requirements are fully developed and documented e.g. functional, non-functional and reporting requirements
  • Ensure that the Business Requirements are analysed fully, with appropriate engagement from the business teams including the review of current processes and data sources
  • Act as the central control point for business analysis activities including working with client and third-party supplier business analysts and technical teams, as appropriate
  • Provide assistance and support for the definition of the operational processes and procedures
  • Assist the business to produce workarounds where requirements cannot be met fully


Communication: Must be able to demonstrate excellent verbal and written communication skills and be able to interact professionally with subject matter experts
Analysis: Must be able to demonstrate a detailed understand of the business/process through the use of interviews, document reviews, workshops, business process mapping (As Is and To Be), and MI analysis, in order to ensure a detailed understanding of the problem and anticipated solution
Leadership: Must be able to demonstrate the ability to influence the business to show how the proposed solutions will deliver benefits and solve the problem identified
Team: Participate in daily huddles to ensure the whole team are kept updated on your work, and able to communicate priorities, issues and where required escalate for Senior BA support

  • At least 3 years’ experience in a Business Analyst role, ideally within a Telco or Utilities environment
  • Working experience of project and analysis techniques and supporting tools for requirement definition and documentation
  • Excellent interpersonal, interviewing and presentation skills
  • Excellent communication skills (written and oral)
  • Ability to work on own initiative and as part of a team
  • Significant knowledge of analyst frameworks, business processes and business requirements methodologies
  • Excellent knowledge of the MS Office Suite, particularly Word, Excel and PowerPoint
  • Proven ability to integrate with team and build relationships with clients
  • Can be flexible with travel to clients

Required skills

  • Analysis
  • Business Process
  • Business Operations
  • MI Analysis
  • Stakeholder Management

Application questions

Have you taken a look at our company website?
Do you have experience in at least one of our core industries (Telco, Utilities, Energy)?
Are you willing to answer some further screening questions?

Reference: 39730956

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