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Business Analyst

Posted 4 January by Countrywide Featured Ended

Business Analyst

Group Information Technology Team

Information Technology supports the strategic and day to day initiatives within the business. This includes activities relating to change projects, development and high priority operational support problems. We are an integral function to Partner with the Business to facilitate the successful implementation of the Building our Future Strategy to deliver our Vision and Purpose.

The Role

The individual is required to develop a detailed understanding of the business that they support and act as a liaison point between the business and information technology. An ability to develop an in depth appreciation of the functional processes and activities of the business will be required with the ability to ensure both business and technology functions understand the requirements that are to be met.

The role spans the entire product lifecycle from requirements gathering to third line activities at the point of operational support. It will involve working within the information technology governance framework and explaining requirements to resources from internal teams, the business and external suppliers.

Examples of what you will be doing:

Gain a full understanding of business function operations, processes and activities

Gain an understanding of the business regulatory and compliance requirements

Good working relationships with business, internal and external/outsource groups

Document business processes and/or systems, assessing the integration with technology

Document functional requirements, non-functional requirements, As-Is process and To-Be process

Document data models, business case and key performance indicators

Recommend business solutions that enable the organisation to achieve its goals

Work with project teams during the project lifecycle, breaking down barriers to change

Work with product owners and scrum teams, harnessing the experience of people during agile projects

Analysis of business requirements to appraise initial risks and issues

Support user acceptance through governance to ensure requirements have been met

Examples of how you will do your job:

You will bring all aspects of our values to life: Personal, Responsible, Straightforward and Passionate:

Responsible - you will approach your work ensuring that you are putting the customer at the heart of all IT approaches and services; demonstrating a strong sense of ethics in `doing the right thing`

Straightforward - your communication uses everyday language that takes the complex and makes it easier and relevant for our people to understand

Passionate and relentless - you`ll achieve yours, colleagues, and the businesses ambitions, in a multitude of ways and overcoming setbacks along the way.

Personal and authentic - you will create your own personal brand, being approachable to our people and Leaders, with a strong sense of humility

Visible - you`ll set time aside to spend with business teams in all locations and be recognised as a role model and expert for `Business Analysis`

Infectious Energy - the way you go about carrying out your role, with passion, energy, and determination to make a difference, will inspire others to deliver successful results and to continually challenge you and them. The little bit of difference that you make to colleagues each day will be bring a massive difference to whole business

Examples of how you will know you are doing a great job:

Excellent feedback from business directors via 360 feedback activities

Fully achieved ratings for high weighted activities in the Performance Review Form

Promotion or extra accountability/responsibility discussions with the line manager

Experience you have that will set you up for success:

Experience of working in a business analysis role

Educated to A Level standard

Strong analytical and reasoning skills.

Computer literate with MS Excel or similar skills

Familiar with other business software.

Other helpful things to know:

This role reports within the Business Change function.

This role has no direct reports.

This role will be based in Milton Keynes with time spent in other offices throughout the country.

You will have working relationships with Program Managers and Project Managers

A full UK driving license, willing to have occasional stays away and work unsociable hours on occasions.

Reference: 34137439

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