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Business Analyst - Bournemouth

Posted 4 January by Capita Ended

Business Analyst

Bournemouth (BH8)

Permanent Contract, Competitive Salary

Excellent opportunity for an experienced Business Analyst to join a fast-paced Life and Pensions delivery team.

Role Detail Instrumental in supporting the Business Analysis function within a project services environment, this role requires an experienced individual with proven Business Analysis capabilities. Reporting to either a Senior Business Analyst or a Project Manager this individual will be responsible for delivering business analysis elements to ensure successful delivery of change and IT projects to agreed time, cost and quality standards.

Key Role Accountabilities:

  • Engagement with business experts to understand current business processes and/or transitional and future requirements
  • Production of high/detailed level requirements and business solution design documentation to ensure completeness and coherence
  • Use of structured methodologies and techniques to elicit the real business need behind problem statements and high level requirements
  • Ability to apply an appropriate level of challenge to ensure positive outcome
  • Risk identification, documentation and impact assessment, including action mitigation
  • Planning/Facilitation/delivery of workshops from initial problem statements, requirements and data gathering through to implementation planning and delivery support
  • Reviewing and sign off on implementation plans where appropriate
  • Reviewing and sign off on test approach, plans, criteria and results to ensure traceability to business requirements
  • Providing an interface between the business areas and project team throughout the life cycle
  • Operating effectively within a business change environment, adapting approach to suit working environment

The personal attributes we look for in our new team members include:

  • Excellent analytical and numerical reasoning skills, combined with strong oral and written communication
  • Good problem solving skills, methodical, with the ability to deliver to tight deadlines, with an eye for attention to detail and accuracy
  • Flexible and has an ability to prioritise and multi task in a challenging working environment, good organisational skills
  • A professional approach and manner with an aptitude to learn
  • A team player - positive contributor - who takes pride in helping the team to deliver

Skills required to be successful with us:


  • Business Analysis experience within the Financial Services industry
  • Strong facilitation, communication, listening, coaching and presentation skills, with experience of running results driven workshops
  • Experience of using structured methodologies and techniques
  • Ability to work at a conceptual level where business objectives and requirements may not be well defined
  • Demonstrate effective and productive stakeholder management both internally at all levels and with third parties
  • Experience of full project life cycle across a range of projects


  • Experience working within an outsourcing environment
  • Relevant ISEB/BCS Business Analysis qualifications or equivalent

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately.

As well as a generous basic salary, we also give you 23 day's holiday (which increases with length of service), pension scheme and access to voluntary benefit options including; child care vouchers, share plan schemes, life assurance, holiday buy and many more designed to suit your own personal lifestyle.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Please note that we may contact you before the end date of this advertisement, and reserve the right to close the process early if the successful applicant has been identified.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

Required skills

  • BA
  • Business Analyst
  • Financial Services
  • ISEB
  • Life and Pensions

Reference: 34143462

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