Business Analyst - BI / data

Posted 21 March by Costa Featured

Business Analyst - Data/BI

We have an exciting opportunity for a Business Analyst to join our Costa Express brand within Whitbread. You will take pride in being able to translate IT systems and solutions in a language that is understood to the rest of Costa Express

We’re Costa, the nation’s favourite coffee shop brand, but we never set out to create just another coffee shop and we want to deliver expertly grinded, tapped and extracted coffee when that caffeine kick is needed most and in places that are convenient to our customers. Through our intelligent self serve Costa Express machines we are doing just that.

What you will be doing

  • Creation of business canvases with various stakeholders from different parts of the business and translating them into EPICS, user-stories, use cases or detailed software specifications as relevant. Translating business requirements and user experience into detailed specifications for Developers through artefacts like acceptance criteria (Given-When-Then), workflows and context scenarios, data models, test cases, Facilitating sessions for sprint planning and estimation
  • Looking at requirements gathered from multiple stakeholders within the business across different Product Backlogs in order to establish a strategic overview and address key dependencies and risks
  • Review API and web service specifications from internal and external systems that connect to the digital products
  • Own the vision for the product and ensure the product evolution aligns to the vision
  • Take business ownership of the product, ensuring alignment and seamless engagement between IT an and all relevant business team stakeholders - representing & being the voice of the customer at all times on the Agile dev team
  • Own the prioritization of the product backlog based on value, analytics, customer needs and strategic goals
  • Responsible for continuously defining & establishing the minimum viable product that achieves the stated goals and set priorities for development

What we are looking for

  • Previous experience as a Business Analyst or Product Owner; developing and implementing Data Warehouse/ Business Intelligence projects
  • A good understanding around test automation, integration and deployment
  • Experience with MS Azure
  • Previous experience working within an Agile environment
  • A good understanding of Dimension Modelling & Data Mapping
  • Ability to successfully facilitate groups of business leads and external parties - some of whom may be more senior
  • Previous experience of business analysis and requirements definition
  • Strong communication and influencing skills
  • A good team player who works well in a fast paced environment

Whitbread Group plc

Whitbread is the UK's leading hospitality company in the FTSE 100 including brands such as Costa Coffee, Beefeater & Premier Inn. By 2020, our goal is to achieve global system sales of around £2.5bn for Costa, and to increase the number of Premier Inn UK rooms to an incredible 85,000. All while creating around 3,000 UK jobs a year and continuing to expand our presence worldwide. There has never been a more exciting time to join Whitbread!


Reference: 33471704

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