Business Admin, Housing & Property Assistant Apprenticeship - Palmers Green N13

Posted 18 April by Housing Recruit
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Business Admin & Property Assistant Apprenticeship to Leading Social Housing & Property Group - Palmers Green N13

** Outstanding Apprentice Role **

*** No experience needed ***

** Job offers high job prospects **

*** Working with an excellent team and Director ***

** Dedicated mentor & full training given **

Business Description:

London Housing Direct

London Headquarters: Palmers Green N13

This is an exciting opportunity to work with a long established organisation who are leaders within their fields and who offer excellent career progression.

This is an outstanding job role with huge potential for growth should you impress. You will be working for a Director and team who are on top of their game and who only hire candidates with the most desire and motivation.

We believe this is the No1 Business Admin, Housing & Property Management Apprenticeship role in London. Our Housing Team Leader is a former apprentice, rising to the top of our organisation within 5 years, at the age of 25 years old. If your good enough, you’re old enough at the LHD, age is no barrier.

You will learn the ins and outs of property during your apprenticeship, and responsibilities will be given to your from the outset. You will also be given the opportunity to undertake the ARLA Lettings and Property Management Course.

You will learn the ins and outs of the Housing, Lettings and Property Management Sector during your apprenticeship, and responsibilities will be given to your from the outset. You will also be given the opportunity to undertake advanced learning and education courses relating to accounts and property.

Role:

The successful Candidate will report to a Property Manager and will be expected to undertake below listed duties:

  • Provide general administrative duties and support to the property and management team
  • Rent collections and rent arrears letter handling
  • Proactively manage and handle all direct customer contact/correspondence - telephones, emails and letters in a timely and professional manner and investigate and resolve general enquires within a timely manner to ensure that matters are handled efficiently and in accordance with good customer service.
  • Manage internal and external post and emails on a daily basis, without the need for having to pass over to PMs unless necessary but to update them as required.
  • Produce all correspondence as required - letters, emails, mail merges, and reports, presentations in a timely and professional manner. Reports to include those required for PM monthly meeting.
  • Scan, save and maintain documents and photographs onto electronic filing system.
  • Pursue and obtain estimates from contractors in a timely fashion ensuring that tenants are kept fully updated.
  • Arrange appointments and liaise with tenants, contractors, professionals etc.
  • Deal with new tenancy sign ups, ensuring keys in place, gas certificate supplied, works completed.
  • Handle check out reports, deposit releases and management of tenants during this process.
  • Produce and support the compiling of all necessary documentation
  • Undertake regular customer satisfaction surveys.

Hours:

Mon - Fri, 8am - 5pm

Essential Requirements:

• Excellent communication skills.
• Good telephone manner.
• Able to act professionally at all times.
• Maintain strict confidentiality.
• Must be computer literate.
• Ability to work on your own initiative.

Personal Specification:

The Ideal Candidate must have:

  • Excellent organisational skills and be able to work to deadlines
  • Excellent telephone manner
  • Good knowledge and experience using the MS Office suite, particularly Excel and Outlook
  • A willingness to 'muck in’ and carry out a variety of tasks as necessitated by a small business
  • The ability to work on own as well as taking direction from others but most importantly to manage their time effectively.
  • Be keen to work in an office environment and be a part of a busy team.

In return for your skills and experience, you will receive;

  • Competitive salary
  • 20 days Annual Leave
  • An excellent team to work with

If you feel you have the right attributes for this role and you have the drive and ambition to excel with us please send us your CV and a cover letter explaining your suitability for the role.

Thank you and we look forward to receiving your applications.

This is an outstanding role, where the Managing Director and the Management Team play a key role in your development within the organisation.

The ARLA Lettings and Property Management Course is offered as part of this role.


We are a company with a reputation for hiring and training people to achieve their potential. They believe passion and a willingness to learn and work hard is the recipe for successful career progression.

If you feel you have the right attributes for this role and you have the drive and ambition to excel with us please send us your CV and a cover letter explaining your suitability for the role.

Thank you and we look forward to receiving your applications.

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Reference: 37791835

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