BSI - Graduate Customer Relationship Manager
Location: Milton Keynes
The company: British Standards Institution (BSI)
Our client is the world’s first National Standards Body that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence including the consumer recognized BSI Kitemark™, BSI’s influence spans multiple sectors including Aerospace, Automotive, Built Environment, Food, Healthcare and ICT. With over 80,000 clients in 172 countries, BSI is an organization whose standards inspire excellence across the globe. They are looking to hire a team of Graduate Customer Relationship Managers to work with the sales and marketing teams to improve pre-sales customer experience.
The Role: Graduate Customer Relationship Manager
As Graduate Customer Relationship Manager you will be responsible for pro-actively engaging with potential prospects, providing quality leads and transferring them to the sales team. By maintaining a strong relationship with customers you will successfully communicate and promote product ranges, helping to increase the percentage of converted leads. Other responsibilities will include:
- Pro-actively seek, generate and develop new business development opportunities.
- Maximise business development by proactively seeking and generating leads and collaborating with relevant departments
- Liaise with the marketing team on a regular basis, remaining up to date with campaigns, tracking their success and contributing to the overall campaign cycle
- Investigate, explore and understand customer needs in order to provide a solid pipeline for the sales team
- Participate and manage ad-hoc projects
There is much scope for progression in the role of Graduate Customer Relationship Manager, with the potential to progress into a Business Development Executive role after the first 6 months. Other future opportunities include Field Sales, Key Account Management and Sales Management.
You’ll have excellent verbal and written communication skills. As a motivated self-starter you will have the ability to problem-solve and a desire to over achieve in a target-orientated environment.
- Educated to degree level
- Excellent communication and interpersonal skills
- Ambition and drive
If you require this job specification or to apply in an alternate format please visit the Pareto website.
(Please note that due to the high volume of applications we receive we are unable to contact all applicants directly. If you haven’t heard from us within 28 days please consider your application to have been unsuccessful.)
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