SOS has an exciting opportunity available for a Brazilian and Portuguese Customer Service Advisor to join our client's friendly team based in Wallisdown, working with one of the world's largest and most innovative technology brands.
Salary: £8.72 per hour
Location: Wallisdown, Dorset
Hours: Monday to Sunday 8am-9pm (shift rota)
Do you have experience in customer service, retail, hospitality, technology or IT? As a customer support representative, you'll provide assistance with apps like Play Store and perform technical troubleshooting Android hardware too.
Full training is provided, they are looking for someone with great customer service skills to help provide incredible experiences across their 4 media channels - phone, email, chat and social media.
- Provide customer support via Phone, Chat and Email, Social media for Android apps and hardware
- Be truly awesome with customers and help us deliver outstanding customer satisfaction
- Become a knowledge expert by using internal systems and training to stay up to date with the latest information
- Identify and report emerging trends and customer issues to senior staff
- Bring an awesome can-do attitude to the workplace!
- Open plan offices
- Fun and friendly environment
- Supportive, opportunity driven company-culture
- Break-out spaces and games room
- Social events and parties
- Regular office games and events
- Out-of-office groups, clubs and activities
- Incentives and spot prizes including red letter days and international trips
- Language sharing opportunities
- Career development - 95% of senior roles are recruited internal
Find success with SOS!
Don't delay, call, click or come in today!
Hours: Monday - Friday 8:30am-5:45pm
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