Branch Manager - HC77

Posted 2 days ago by Solutions Recruitment

Solutions Recruitment are working in Partnership with a National business who are looking for a Branch Manager to open a new Depot based in Aylesbury. The right candidate will be responsible for the safe operation and financial success of the branch, using strong leadership skills to create a high performing team and a culture which reflects the Company values.

Safety

  • Responsible for creating a safety culture of high standards and safety focussed behaviours within the branch
  • Act as a role model for safe behaviour and lead by example at all times
  • Set clear standards and expectations regarding safety and communicate them clearly
  • Consistently challenge unsafe behaviours

Financial Performance

  • Responsible for the overall success and financial performance of the branch
  • Use commercial awareness to deliver profitable growth
  • Meet or exceed P&L budget
  • Apply business acumen to make decisions in the longer term interests of the business
  • Demonstrate accurate forecasting skills

Leadership

  • Responsible for creating a culture within the branch which fits with the Company values, acting as a role model to reinforce these
  • Create a high performing team where high standards and performance expectations are set, measured against and achieved.
  • Provide development, training and coaching to support the team to improve and to drive strong performance
  • Motivate teams, praise and positively reinforce the right behaviours and good performance
  • Take responsibility for recruiting and retaining the best people ensuring that we hire for character and potential.

Customer Service

  • Responsible for creating a culture of high customer service where the branch exceeds the expectations of the customer
  • Proactively seek improvements to the customer experience
  • Use Customer Satisfaction Survey to proactively identify and resolve weaknesses in product or service quality.

Competencies and Qualifications

  • Be passionate about providing the best customer service
  • Strong leadership skills and people management experience are essential
  • Previous experience in a role with P&L responsibility would be beneficial
  • Excellent communication skills, both verbal and written
  • Highly motivated with the ability and desire to make a difference
  • Computer literate with good working knowledge of Microsoft Excel, Word and Outlook
  • Must be prepared to travel and work occasional weekends
  • Full clean driving licence

Required skills

  • Branch Manager
  • Communication Skills
  • Customer Service
  • Leadership
  • Safety

Application question

Have you got previous experience in a similar role?

Reference: 34855124

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