Boutique Coffee Specialist
Do you have proven customer service skills? Do you consider yourself to be approachable ? Do you have a passion for maximising customer experiences? Do you have proven experience in retail? We are looking for a candidate who will act as a brand ambassador for a well known, luxury coffee brand, who will comply with the quality and standards of the company and provide exceptional customer service in store. The purpose of the role is to raise brand awareness and increase sales either in store or an online sale by marketing the brands customer experience combined with great knowledge about the products.
- Understands and answers to customer needs and desires through appropriate questioning and active listening
- Familiarising yourself with the company's mission, vision, and goals
- Maintaining a positive image of the brand at all times
- Building rapport with customers and vendors
- Educating customers, retailers, and distributors about our products
- Manage cash till in accordance with the defined procedure and appropriately conduct the cash reconciliation
- Invites customers to tasting rituals according to their needs and expectations
To be considered for this new opportunity you must have:
- Proven experience in retail or potentially hospitality, desirable if previously worked for a luxury retail brand. Must have a minimum 6 months experience in retail.
- High level of professionalism.
- A passion for building and growing relationships with customers.
- Excellent written and verbal communications skills.
- The ability to listen and understand different customer needs.
- Resilience and the ability to think on the spot.
Candidates must be eligible to live and work in the UK.
If you are interested and passionate about being a Coffee Specialist for a well known and luxury brand, don't hesitate, apply today.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
- customer service
- brand ambassador
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