Booking Team Administrator

Posted 8 November by Lucy Walker Recruitment Ltd
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An exciting opportunity has arisen to join this fantastic training organisation on the outskirts of Bradford city centre. A company that has grown organically over the years and continues to go from strength to strength is looking for a Booking Team Administrator to join their busy team to provide support and assistance to the wider team. The Booking Team Administrator will have come from an administrative/customer service background and be looking for that next challenge. The role will be varied and will require the successful candidate to think on their feet, main duties will involve.

  • Answering the telephone promptly and directing calls to appropriate staff and management
  • Booking delegates onto courses
  • Dealing with any course queries from both trainers and delegates
  • Accurately and promptly processing certificates
  • Post-course administrative duties including recording of learners scores
  • Accurately and promptly updating relevant database to record administrative tasks carried out.
  • Providing a courteous, efficient, and accurate administrative support service
  • Dealing with day-to-day customer enquiries courteously, effectively, and efficiently.

This is a fantastic opportunity to join a great team and wider organisation, all training will be provided, the ideal candidate will have.

  • Good administrative skills
  • Strong organisational skills and attention to detail.
  • Exceptional customer service focus
  • Strong working knowledge of all mS Office packages
  • Excellent interpersonal and communication skills
  • Personal resilience demonstrated through the effective management of difficult customers/ complex queries
  • Good team working behaviours alongside the ability to work independently.
  • Ability to prioritise workload and carry out multiple tasks simultaneously.
  • Flexible approach to work with a focus on delivery to deadlines and high standards

This role will be fully office based until the completion of your 6-month probation and then a hybrid working week will be introduced. Free parking on site, 9-5 Monday-Friday. If you feel you hold the above skills and attributes, please send your CV for a confidential discussion.

Reference: 51586277

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