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Booking Clerk

Booking Clerk

Posted 9 April by Yolk Recruitment Ltd Easy Apply Ended

Booking Clerk

The Opportunity

A company based on the outskirts of Cardiff are looking for a Booking Clerk to join their expanding team. If you are comfortable on the phone and managing diaries then this would be a great role for you. They are offering a competitive salary with on target earnings bonus. If this sounds like a role you would be interested in please get in touch straight away as they are looking to fill these positions immediately.

The Role

  • Ensure the surveyor’s diary is kept up to date by recording appointments as well as approved leave and other absence such as sickness, staff meetings etc. and rearranging appointments as required
  • Effectively manage the surveyor’s availability to control workflow, ensuring the surveyors are fully booked 3 days ahead
  • Contact estate agents, vendors and applicants to book valuation / survey appointments
  • Understand the geographical location of the work to ensure appointments are booked in a sensible manner, where possible trying to maximise the company’s objectives on 'points per day’
  • Ensure appointments are booked in accordance with client and department service level agreements
  • Deal with and respond to urgent appointment requests from other teams in the department
  • Ensure the system is updated immediately with all communication and relevant parties kept informed
  • Log into call queues to assist customers
  • Provide booking cover for other members of the team
  • Respond to voice messages and emails within a reasonable timeframe while
  • Update and make contact on all cases within the clients required timeframe

Skills / Experience

  • GCSE in Maths and English grade C and above
  • Knowledge of Microsoft office
  • Excellent communication and organisational skills

How to Apply

If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Emma Harries

'Yolk Recruitment Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Yolk Recruitment Limited is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at’

Reference: 34859936

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