Bodyshop Advisor

Posted 4 April by Volkswagen Paint and Body

This exciting opportunity exists at our Bexley AUDI for Paint and Body

Salary: £20K plus negotiable bonus

Company pension scheme

20 days’ annual leave (plus Bank Holidays)

Full Time position. Hours of work Monday - Friday 8am - 6pm. No weekend work required.

As a Bodyshop Advisor you will be expected to:

  • Meet & greet customers
  • Discuss and take down repair requirements, creating necessary paperwork
  • Take digital photographs of the damage and general condition of the vehicle. These photos to be emailed to the bodyshop who will create estimates for the work to be undertaken
  • Liaise with bodyshop Reception to book the vehicles into the workshop
  • Liaise with insurance engineers to authorise repairs
  • Take payment (including insurance excesses where required)
  • Use bodyshop management system (training provided) to monitor all ongoing customers and keep them regularly updated

Applicants must:

  • Be experienced in an administrative role, ideally within a bodyshop but not essential
  • Be computer literate (Outlook, Excel, Kerridge, Autoflow all used - training will be provided for Kerridge & Autoflow)
  • Have excellent communication and customer service skills
  • Possess a good telephone manner and the ability to work on own initiative
  • Full UK driving licence required

**STRICTLY NO AGENCIES**

Reference: 34824106

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