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About Birch Faraday Capital Birch Faraday Capital is an award-winning founder led operating group focused on acquiring and building exceptional UK businesses. Our current portfolio generates over 40m in annual turnover and we have ambitious plans to reach 100m within three to five years. We operate across multiple sectors including healthcare, construction, facilities management and property. With a long-term partnership approach and an active ownership model, Birch Faraday works closely with management teams to drive operational excellence, sustainable growth, and lasting value creation across its portfolio. Role Overview The Group Commercial Director will lead the development and execution of commercial strategies across Birch Faraday’s portfolio companies. The role is responsible for driving organic revenue growth, enhancing tendering and pricing processes, and supporting portfolio Managing Directors (MDs) in improving profitability and market positioning. Reports to: CEO Location: Office-based Key Responsibilities Develop and implement standardised tendering and bid processes across the portfolio. Lead high-value bids for key clients (e.g. NHS frameworks, local authorities) and the tendering process for new contracts and renewals Support MDs in pricing, negotiations, and contract renewals. Identify opportunities to grow revenue organically within each business. Implement pricing models, margin tracking, and commercial performance metrics. Analyse market and competitor data to inform growth initiatives. Identify synergies and cross-selling opportunities between portfolio companies. Develop and roll out best practices for commercial operations across all subsidiaries. Track, forecast, and report pipeline activity to the CEO and MDs. Build out a small team of bid coordinators or commercial analysts. Establish and maintain relationships with key stakeholders, including local authorities, healthcare providers and potential partners Proactively seek and secure new partnerships with housing associations, social landlords, property investors and developers to increase the company’s capacity and service offerings (social care) Identify new market opportunities and lead initiatives to capture these markets Mentor and support MDs and commercial teams on tendering, pricing, and client relationship management. Provide actionable commercial insights and performance reporting to the CEO. Key Performance Indicators (KPIs) Value of contracts won / renewed annually Tender conversion rate (%) Gross margin improvement (%) across portfolio Total service capacity Capacity utilisation rate Void rate Operational readiness time Forecast accuracy and pipeline visibility Implementation of standardised commercial processes across subsidiaries Ideal Candidate Profile Senior commercial leader with experience in tendering, contracts, or B2B sales (healthcare, construction, or services preferred). Proven track record of successfully securing and managing public sector framework contracts, ideally with local authorities, NHS Trusts or other government bodies Demonstrated ability to grow private sector business, securing new clients and contracts Experience developing and executing dual-market commercial strategies that balance stable public-sector income with higher-margin private opportunities Stable commercial acumen and negotiation skills, capable of adapting pricing and proposition models for both institutional and private clients Track record of driving organic growth and improving margins. Skilled at developing processes and scaling commercial functions across multiple businesses. Excellent communicator, able to influence MDs and executive leadership. Analytical, with strong data-driven decision-making skills.

Group Commercial Director

About Birch Faraday Capital Birch Faraday Capital is an award-winning founder led operating group focused on acquiring and building exceptional UK businesses. Our current portfolio generates over 40m in annual turnover and we have ambitious plans to reach 100m within three to five years. We operate across multiple sectors including healthcare, construction, facilities management and property. With a long-term partnership approach and an active ownership model, Birch Faraday works closely with management teams to drive operational excellence, sustainable growth, and lasting value creation across its portfolio. We are now hiring a high-impact Chief of Staff to work directly with the Founder &amp; CEO, professionalise the organisation, and drive execution excellence across the portfolio. Role Overview The Chief of Staff will serve as the CEO’s strategic and operational right hand, focused on creating a high-performance organisation across multiple portfolio companies. This role blends operational leadership, strategic execution, and the ability to act as a proxy CEO on critical workstreams. This is not a deal execution role. The emphasis is on value creation, operational improvement, and execution discipline. Reports to: CEO Location: Office-based Key Responsibilities 1. Portfolio Operations &amp; Performance Management Partner with leadership teams to identify operational inefficiencies and implement improvements. Strengthen KPIs, reporting systems, and operating rhythms across all portfolio companies. Track, analyse, and communicate performance metrics to ensure visibility and accountability. Ensure management teams deliver consistently against operational, financial, and commercial targets. 2. Strategic &amp; Growth Initiatives Lead cross-portfolio projects that drive growth, efficiency, or transformation. Support the rollout of new business lines, service expansions, pricing improvements, and digital/technology initiatives. Conduct market analysis and strategic reviews to guide decision-making and resource allocation. 3. Proxy CEO &amp; Execution Lead Act as a trusted deputy to the CEO, representing them in key meetings, workstreams, and initiatives. Provide structure, clarity, and follow-through on the CEO’s strategic priorities. Support alignment across management teams and ensure initiatives are executed with discipline and focus. 4. Professionalisation of Portfolio Operations Introduce best-in-class operating systems, processes, dashboards, and reporting frameworks. Create structure and discipline in how portfolio companies plan, execute, and review performance. Close capability gaps through coaching, training, and implementing scalable, repeatable processes. Elevate leadership behaviours and managerial standards across all businesses. 5. Performance Culture &amp; Execution Discipline Drive a culture of accountability, intensity, and high performance across the organisation. Establish clear goals, milestones, and performance expectations for managers and teams. Build a “commitment culture” focused on ownership, urgency, and results. Reinforce operational rigor through structured planning cycles, regular operating reviews, and data-driven performance management. Serve as the CEO’s execution enforcer, ensuring focus, alignment, and strong follow-through across all companies. 6. Organisational Development &amp; Continuous Improvement Enhance communication, decision-making processes, and cross-company coordination. Support leadership hiring, onboarding, and development across the group. Develop, refine, and maintain a scalable operating playbook for future acquisitions. 7. CEO Leverage &amp; Special Projects Prepare board materials, strategy papers, operational deep dives, and CEO briefings. Manage confidential or time-sensitive special projects on behalf of the CEO. Act as a multiplier increasing the CEO’s effectiveness and bandwidth. Candidate profile Must-Have Generalist consulting background preferred (MBB, Oliver Wyman, Accenture Strategy, LEK, EY-Parthenon, etc.). Proven ability to lead cross-functional projects with strong execution discipline. Strong analytical and problem-solving skills. Experience of operational improvement, transformation, or value creation. Nice-to-Have Exposure to private equity, portfolio operations, or multi-site operational businesses. Experience within healthcare, social care, construction, or other operational sectors. Prior experience as a Chief of Staff, Strategy Manager, Operational Lead or similar high-impact role. Personal Characteristics High-intensity operator with strong organisational discipline. Naturally structured, analytical, and able to bring order to complexity. Hands-on, practical, grounded and willing to roll up their sleeves when needed. Strong communicator and influencer with emotional intelligence. Values ownership, urgency, and delivering results. High integrity and sound judgement. Implementation of standardised commercial processes across subsidiaries Why Join Birch Faraday? Work directly with a Founder-CEO scaling an ambitious operating group. Step-change your career trajectory. Exposure to strategy, operations, and leadership across multiple industries. Real responsibility and real impact. Your work will materially change how businesses operate. Clear progression pathway toward COO or other senior leadership positions across the portfolio as Birch Faraday scales. Energetic, entrepreneurial culture with high standards and meaningful work.

Chief of Staff

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