The role involves supporting the billing team, providing support in resolving customer and internal queries and the setup/maintenance of customer records in NetSuite.
The American company assists global establishments with financial advice, specifically related to employee pay.
Liaising with all customers dealing with enquires quickly and efficiently
Liaising internally with the wider finance and operational teams on customer invoicing matters
Update on customer items in Net suit with drive customer billing
Setting up new customers, new services (RFC's, amendments, addenda) in Netsuite
Assistance with customer monthly billings cycles
Experience of working in international billing
Understanding or desire to learn about VAT and US Sales tax and how it works across separate states
Price awareness in relation to the invoice process
Experience of NetSuite or similar financial systems
Good Excel knowledge
Attention to detail in a high pressure environment
Quick Learner and efficient
Strong Interpersonal and Communication
A friendly working environment based in Basingstoke, with opportunities for development and a competitive salary.
- Billing Specialist
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