Billing Specialist

Posted 25 January by Simpson Judge Ltd

Simpson Judge are working with a Leading Provider who are recruiting for a Billing Specialist to join their Finance team in Trafford, Manchester.

Reporting into the Sales Ledger/Billings Manager, you will be responsible for the generation of Invoices, showing attention to detail and maintaining a high level of accuracy. You will resolve Billing disputes and liaise with both internal and external customers.

Key Responsibilities:

  • To ensure accurate and timely billing of key customers on a monthly and quarterly frequency. To ensure billing is in line with customer contractual relationship. This includes complex billing processes across multiple devices and customers.
  • To set up and maintain new contracts within the system.
  • To capture, report and resolve billing disputes that arise and work closely with the sales and CRM teams to bring to conclusion.
  • To support and liaise with Meter readings team to ensure readings are received accurately and regularly and resolve any disputes arising from the customer following receipt of invoice.
  • To use actual or estimated meter readings to produce invoice based on contractual terms.
  • Working with management to produce monthly and quarterly accrual for unbilled items.
  • Ensure that all internal and external customer relationships are dealt with in a professional and friendly manner, always adopting a "right first time" attitude.
  • Produce reports and analysis to allow management to monitor service revenue performance, and customer trends and seasonality.
  • General administration support and any other reasonable duties that are required for your role.

Skills & Experience:

  • Experience of working in a Finance related role and accounting knowledge
  • Advanced working knowledge of Excel and Microsoft office suite (Look up formula/Pivot tables)
  • Problem solving mentality with a right first time attitude
  • An ability to demonstrate good time management skills
  • Comfortable working as part of a team in a high volume environment
  • Working knowledge of Sage

Required skills

  • Billing
  • Microsoft Excel
  • Microsoft Office
  • Sage

Reference: 34321518

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