Billing Manager

Posted 6 April by pyramid8 Easy Apply

Our client, who is a business communication specialist, is looking to expend their team and are looking for an experienced Billing Manager, or Billing Administrator wanting to progress in their career.

Billing Manager Job Role:

• Responsible for the day to day running of the billing platform
• Importing and checking call data records
• Usage reporting
• Dealing with all billing enquires
• Liaise with different departments including operations, project, billing and finance
• Ensuring all activities is logged in the CRM system
• Assist operations/project teams
• Provide reports from the billing system to the commercial manager on a monthly basis
• Record accurate details on Microsoft Dynamics CRM Package and Union Street aBILLity billing system
• Finalising and processing the companies monthly bill run 16th of each month

Customer service:

• Answering the telephone and emails
• Log support cases
• Keep the customers fully informed
• Assist in resolving any queries from clients or resellers

Qualifications and Skills required:

• Using Union Street billing platform (aBILLity)
• Excellent communication skills
• A solid understanding of MS Excel data manipulation and reporting
• Strong organisational, presentation and customer service skills
• Ability to multi-task
• Understanding of support tools, techniques and how technology is used to provide services
• Understand of telecoms and IT billing to include; WLR, Ethernet/Data circuits, Mobile calls and services, ADSL/FTTC,SIP, Inbound & NGN

Hours of work Monday to Friday 9.00am - 5.30pm

Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd.

Reference: 34846145

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