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Billing Co-Ordinator

Posted 8 March by Investigo Easy Apply Ended

The billing coordinator will be responsible for all financial aspects of your assigned projects and must work closely with the sales team and various other other departments in the Head Office. You will need to ensure that financial deadlines and forecasts are met and handle all billing, debt, payment and invoicing requirements carefully and competently.

Key duties include;

  • Prepare direct debits for 1st and 15th of each month by following process outlined by the accounts team
  • Reconcile direct debits and daily incoming payments, along with updating the cashbook
  • Prepare weekly debt report
  • Chase debt, sending debt letters and suspension letters following debt procedures provided
  • Build relationships with our members through regular communication via email/phone/in person
  • Handle finance related queries from our members in a timely manner
  • Adjust billing patterns and rolling contracts on the UltraBis system
  • Ensure occupancy statistics are correct by checking against the reports provided
  • Deal with new contracts i.e. deposits, billing cycles, raising invoices, liaising with new members
  • Deal with renewal contracts, i.e. additional deposits, billing correctly, cycles, raising invoices, terminating previous cycles
  • Ensure that monthly checks of the re-charging spread sheet used by Building team are completed
  • Complete licence fee billing, including carrying out pre-billing checks, for Office Members, Co-Working members and Virtual members
  • Complete month end service fee billing which includes meeting rooms, call charges, post charges, printing charges, catering charges, applying any relevant discounts and checking all information is accurate.
  • Update breakdown schedule monthly to ensure we have billed correctly
  • Work closely with Finance department regarding any issues/discrepancies and resolve in a timely manner
  • Raise credit notes and ensuring that they are receipted by following instructions provided
  • Process credit card payments through PDQ/EPDQ or online system and update cashbook
  • Provide daily/weekly updates to the Building Manager and General Manager as directed
  • Provide assistance to the Building Manager and General Manager for quarterly P&L meetings as required

The ideal candidate will;

  • Strong Excel skills
  • Have strong accounts knowledge
  • Have excellent communication skills
  • Have experience working in a similar role

Required skills

  • Billing

Reference: 34638010

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