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Bi-lingual Senior Customer Support - English & French!

Posted 14 March by Hartley Resourcing Ended

We are currently looking for a fluent French & English speaker with commercial customer service experience to work for a very successful client based on the outskirts of Southampton. This is a fantastic opportunity for someone who is passionate about providing a high level of customer service and would enjoy using their language skills. This is a really involved role where you will be dealing with customers over the telephone and building relationships. Previous supervisory experience including Continuous Improvement and Data analysis would be very useful.

The Role

This is a senior sales support role where you will be responsible for providing an excellent level of customer service using your language skills as well as office administration support. This role is the first point of contact for all general enquiries and order requests. You will be working within a small team and will be responsible for a wide variety of tasks. You must be capable of dealing with people at all levels.

The Ideal Candidate

The most important requirement is that you can speak French and English fluently although if you had an awareness of German as well that would be a distinct advantage. You will also need to be organised and have the ability to multi task. Previous experience in a commercial customer service or administration role is essential. Previous supervisory experience including Continuous Improvement and Data analysis is a distinct advantage! Excellent communication skills are essential as is the ability to pick up technical information.

Additional Information

This company has access to good public transport links and free parking is also provided.

Please click to apply now if you think your skills and experience fit this role. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application please assume that you have been unsuccessful on this occasion.

Required skills

  • Continuous Improvement
  • Customer Service
  • French
  • German
  • Supervisory Experience

Reference: 34688599

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