Belgium Payroll Associate

Posted 7 January by Aggregator Network
As a Payroll Associate your primary focus will be as part of the team responsible for the support and execution of the Payroll activities It is expected based on workload requirements and whilst maintaining a clear segregation of duties that you will also gain valuable experience supporting Data Management (DMA)

CORE RESPONSIBILITIES

- Support Payroll so they are delivered as per the agreed processing calendar and to the agreed KPIs

- Use Payroll expertise to advise upon client queries issues and ensure a good understanding of country specific legislation and tasks

- Ensure Tickets and Calls are responded within SLA timescales and to a high standard

- Proficient in using systems and tools

- SOC Controls completed on time and with the necessary evidences

- All system issues defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and or Products can investigate

- Highlight to Service Manager any deviations from the standard scope of service

- Ability to recognize and deal appropriately with sensitive and confidential information

- Successful completion of all learning objectives

- Time Recording to be completed accurately and on time

- NGA Security Standards are adhered and followed

- Contribute to team meetings and raise any issues immediately to your Service Manager

- Ensure you are up to date with all NGA HR announcements and communications

- Build good relationships with all lines of businesses where appropriate

- Update internal stakeholders when needed in a timely and accurate way

- Participates in projects and activities as needed and assigned

SKILLS AND EXPERIENCE YOU HAVE

- Reasonably proficient in English language and ideally Dutch native and preferably French

- BA BS (preferably in accounting) or equivalent combination of education experience

- 1 5- 2 years relevant experience administering Payroll or Health Welfare Benefits in an HR consulting HR Outsourcing or Corporate environment

- HRIS knowledge Workday SAP or PeopleSoft knowledge preferred

- A very good understanding of external client and internal compliance requirements

- Very good Excel PowerPoint and Word skills

- A very good understanding of how the available tools systems enable the delivery of service excellence and the ability to use these tools and systems effectively and consistently

- An understanding of the scope of services and Key Performance Indicators (KPIs) that apply to own role

- The ability to follow Alight NGA HR Customer Service standards

- The ability to demonstrate excellent customer service support skills

- The ability to demonstrate excellent written and oral communication skills

WHAT WE OFFER

- Flexible work location including home office

- Career development initiatives

- Transparent reward and recognition schemes

- Innovative industry leading company

- Fruit Mondays

- Corporate Events

- Team building activities

- International and young environment

Reference: 41185984

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