Bathroom Customer Service Advisors

Posted 11 November by Sanctuary Bathrooms Leeds Ltd
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Customer Service & Sales Advisors
  • Location: Leeds

The Role

Working as part of the team you will deliver excellent customer service by resolving customer queries and complaints. The role plays an integral part in customer service & sales operations. As well as:

  • Improve customers’ experience by ensuring that all inbound calls are handled whilst offering best in class customer engagement
  • Identify own development needs and engage support where necessary
  • Engage with immediate and wider teams to share best practises.
  • When required, act as a support to handle calls across various customer interactions for both sales and service as required
  • Ensure technical knowledge is developed and maintained on all systems relevant to the role in order to support our brand.

The ideal Customer Service Advisor

  • Have a proven Customer Service track record within a busy office.
  • Have a proven track record of effective written communications.
  • A positive attitude and good team player
  • Problem solving and influencing skills
  • Strong attention to detail

Our Showroom is open six days a week Monday - Saturday.

Job Types: Full-time, Permanent

Hours: 40 hours a week

Experience:

  • Bathroom Sales: 2 years (Preferred)
  • Retail / Trade Sales: 2 years (Preferred)

Required skills

  • Complaints
  • Customer Service
  • Resolving
  • Sales

Reference: 39341888

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