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Bar/Restaurant Supervisor

Posted 13 March by Ramada Crawley Gatwick Easy Apply Ended

Working for a busy airport Hotel you will:

  • Provide a pleasant dining experience by maintaining ambiance
  • Help out with table preparation and food delivery
  • Building and maintaining customer rapport; recommending menus; controlling costs; supervising staff.
  • Maintain safe, secure, and clean environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
  • Accomplish restaurant human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counselling , and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
  • Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements
  • Meet restaurant financial standards by monitoring expenditures; identifying variances; implementing corrective actions
  • Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
  • Maintains customer service by helping wait staff with table preparation and food delivery.
  • Builds customer rapport by establishing relationships with regular customers; greeting customers; interceding in misunderstandings and differences between wait staff and customers; resolving complaints.
  • Controls costs by minimising waste.
  • Accomplishes restaurant goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Required skills

  • Costs
  • Customer Service
  • Greeting
  • Productivity

Reference: 34671736

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