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Banking Complaint Handles £150

Posted 14 April by Huntswood Easy Apply Featured Ended

Banking Complaint Handlers £150 per day

Birmingham

Role overview:

You will be dealing with a variety of customer complaints, where you will be responsible for the customer's end-to-end journey through the complaint handling process.

The ideal candidate will have:

  • Complaint handling experience, gained within the following areas:
    • Banking (e.g. retail banking, PBA/PPI complaints, investment complaints)
    • General insurance (e.g. motor or home insurance)
  • Ability to navigate through several in house databases
  • Strong telephony experience
  • Ability to manage a case load of files to a very high standard with a strong attention to detail
  • Excellent communication skills both verbal and written
  • The ability to work quickly and accurately in a target-driven environment

Benefits:

  • This is an excellent opportunity to gain experience in a professional and challenging environment, working for a well-known financial services organisation
  • The chance to build a relationship with Huntswood, which should open doors to further contracts

What are we like to work with: Dependable, driven and collaborative

It's not just about what we do, but the way we do it. And it's our values that make us special.

Interested? Apply now

Required skills

  • Admin
  • Banking
  • Complaints
  • Telephony
  • Administration
  • Customer service
  • fraud
  • contracting
  • Administrators
  • Banking complaints

Reference: 34851614

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