Bank Hospitality Assistant Village

The Hospitality Assistants work closely with the Head Chef (Village) and Chef (Village) to provide a food and drink service in a welcoming, clean environment for our residents/customers in our village cafe.

Key Results

Summary responsibilities/outcomes

All Hospitality Assistants

• Creates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety of food and drinks. Builds a rapport with residents.
• Provides a café/barista service in the village restaurants.
• Serves customers using the EPOS.
• Responsible for day-to-day cleanliness, hygiene and washing up after a food service.
• Safely closes down the kitchen at the end of the day in line with protocols in preparation for the next day. Removes waste.

Other Skills and Qualifications

Essential

• Knowledge and experience of good food hygiene practices
• Knowledge of health and safety principles
• Good standard of general education

Desirable

• Barista trained
• Food hygiene qualification level 2
• Diploma (or NVQ) level 1 Catering/Food Service or equivalent
• Experience working in a busy café/restaurant environment
• Experience of working with older people
• Experience using an EPOS

With our roles in Sandford comes a fully furnished room up for grabs to rent. Spacious, stylish, and just a short walk from our Sandford site. Set in the beautiful Somerset countryside with a shop and pub nearby, and super convenient. For any questions, please email our Recruitment Team at

The role

Being in one of our catering teams means you'll be providing hot, healthy and satisfying food not only for residents, but also for visitors and your fellow colleagues. Within the catering team there are a range of roles, including head chefs, sous chefs, commis chefs, catering assistants and hospitality support workers.

Training and development

There is plenty of opportunity to perfect your skills, and plenty of room for career development and a chance to work your way up the ranks within the catering team.