Band 4 RiO Medical secretary / Audio Typist

Posted 10 January by Your World Healthcare

Band 4 RiO Medical secretary / Audio Typist

To provide a comprehensive Medical Secretary Service as directed by the Administration Manager and to provide support to the other team members as required.

Location:West Ham London

Temporary: Ongoing

Hours: 37.5 a weekMonday to Friday 9am - 5pm

Salary:£12.00per hour umbrella or £10.35 per hour paye


  • Knowledge of RiO Clinical Systems (Essential)
  • Audio Typing medical terminology
  • Excellent verbal & written communication skills with people from a wide variety of background
  • Able to produce work to a high standard of accuracy and detail.
  • Proven IT skills - word processing, email.
  • Reliable, dependable with good time keeping
  • Ability to self-motivate, work under pressure and work on own initiative


  • Type GP correspondence, using a embedded consultations /digital dictation system, to ensure that routine referral letters are distributed efficiently within a 5 day period, using the ERS programme
  • Process of Clinical correspondence, ensuring letters are signed and distributed in accordance with the protocol for each GP
  • Highlight any action points to GPs/Clinicians. Ensure all waiting list proformas are returned appropriately
  • Type correspondence from provider services clinics and complete requests i.e. x-ray, MRI requests
  • Accurately type medical reports, liaising with patients where they wish to read reports prior to dispatch and generating invoices
  • Deal with other clinicians’ secretarial needs, typing letters from the digital dictation system, tapes or copy typing
  • Keep up to date with changes in referral systems and new proformas by reading e-mails sent to the practice
  • Make best use of the Practice computer system to ensure good communication and audit standards
  • Undertake queries on behalf of patients, trying to establish their concerns and trying to resolve, keeping the patient informed at all times
  • Record all data connected to patients attending in-house clinics correctly on relevant spreadsheets
  • Ensure all patients are seen within 18 weeks wait criteria, highlighting any areas of concern
  • Take calls from patients wishing to make appointments with the provider services clinics through the ERS

Required skills

  • Appointments
  • Audio Typing
  • Diary Management
  • Medical Terminology
  • Records

Application questions

Are you a experienced Medical Secretary?
Do you have previous experience working within the NHS?
Do you have excellent and accurate typing skills?
Do you have experience using the NHS system RiO?
Do you have your own NHS Smartcard?

Reference: 37001769

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