Band 4 RiO Medical secretary / Audio Typist

Posted 10 January by Your World Healthcare

Band 4 RiO Medical secretary / Audio Typist


To provide a comprehensive Medical Secretary Service as directed by the Administration Manager and to provide support to the other team members as required.

Location:West Ham London

Temporary: Ongoing

Hours: 37.5 a weekMonday to Friday 9am - 5pm

Salary:£12.00per hour umbrella or £10.35 per hour paye


  • Knowledge of RiO Clinical Systems (Essential)
  • Audio Typing medical terminology
  • Excellent verbal & written communication skills with people from a wide variety of background
  • Able to produce work to a high standard of accuracy and detail.
  • Proven IT skills - word processing, email.
  • Reliable, dependable with good time keeping
  • Ability to self-motivate, work under pressure and work on own initiative


  • Type GP correspondence, using a embedded consultations /digital dictation system, to ensure that routine referral letters are distributed efficiently within a 5 day period, using the ERS programme
  • Process of Clinical correspondence, ensuring letters are signed and distributed in accordance with the protocol for each GP
  • Highlight any action points to GPs/Clinicians. Ensure all waiting list proformas are returned appropriately
  • Type correspondence from provider services clinics and complete requests i.e. x-ray, MRI requests
  • Accurately type medical reports, liaising with patients where they wish to read reports prior to dispatch and generating invoices
  • Deal with other clinicians’ secretarial needs, typing letters from the digital dictation system, tapes or copy typing
  • Keep up to date with changes in referral systems and new proformas by reading e-mails sent to the practice
  • Make best use of the Practice computer system to ensure good communication and audit standards
  • Undertake queries on behalf of patients, trying to establish their concerns and trying to resolve, keeping the patient informed at all times
  • Record all data connected to patients attending in-house clinics correctly on relevant spreadsheets
  • Ensure all patients are seen within 18 weeks wait criteria, highlighting any areas of concern
  • Take calls from patients wishing to make appointments with the provider services clinics through the ERS

Required skills

  • Appointments
  • Audio Typing
  • Diary Management
  • Medical Terminology
  • Records

Application questions

Are you a experienced Medical Secretary?
Do you have previous experience working within the NHS?
Do you have excellent and accurate typing skills?

Reference: 37000253

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