Band 3 Admin Service Advisor (NHS TEMP)

Posted 2 days ago by Your World Healthcare

Our client is looking for an experienced administrator to assist in a busy healthcare setting for 1 month. This position is all about listening, empathizing and identifying client motivation for a healthier lifestyle.

Location: Dover

Temporary: Expected to begin ASAP until end of February (Potentially longer)

Hours per week: 37.5 hours per week, Monday - Friday, 9 am - 5 pm

Salary: £9.00 PAYE - £10.35 Umbrella

You will be having in-depth discussions over the phone with people from all walks of life, guiding them into the right choice of service so their time with us is as valuable as possible. This position is all about listening, empathising and identifying client motivation whether they would like to go Smoke free, lose that little bit of weight or to get more active.

Duties include:

  • Gather and record information on our system
  • Book appointments and liaise with staff and stakeholders - so confidence and attention to detail are key.
  • Excellent telephone voice/communication calls
  • Be able to speak to people from a range of ages and backgrounds
  • Reception/Call handling experience
  • Handling large volumes of calls
  • General Administration
  • Smart Card (Desirable)

Required skills

  • Appointments
  • Empathy
  • Healthcare
  • Motivation
  • Answering Telephones

Application questions

Do you have Administrative experience within the NHS?
Are you avbailable immediately?
Are you able to communicate effectively?

Reference: 37028219

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