Managed Cloud Services (MCS)
Backup Technical Design Authority
The MCS Backup Technical Design Authority is based in our Chesterfield office and is responsible for the maintenance and enhancement of our multitenant backup infrastructure and services. We are seeking a backup systems expert with operational experience with NDMP, Application, file systems backup, dedupe and many other features available within Commvault.
Ideally, you will come with a wealth of experience within backup technologies including the interaction with Operating Systems, Hypervisors and Storage platforms. This challenging position requires a multitude of skills that will be put to use in architecting new service deployments, service improvements, troubleshooting, planning and implementing changes.
Monitor and maintain Commvault backup jobs, performance, and media storage levels.
Restores over multiple systems and arrays.
Liaise with Service Delivery Managers and third parties in order to resolve issues, plan and carry out changes to the backup services.
Troubleshoot 4th line technical problems, identify and implement workable solutions, keeping key parties informed of progress and resolution
Proactively identify re-occurring problems and suitable mechanisms for minimising these, documenting all configurations.
To keep abreast of developments in IT in order to enhance existing services and future developments.
Manage incident and changes within the backup team
Four years of Commvault Systems Administration experience and all features.
Experience in leveraging NAS, SAN, Application, VM and filesystem storage.
Experience with backup for Netapp, VMware, MS Server 2008/12 SQL, Exchange and SharePoint.
Strong communication and documentation skills (e.g. Visio, wiki, etc).
Skilled in monitoring / diagnostic tools and technologies with a focus on Backup platforms.
Hands on with any of the following: Veeam, NetApp Snapmirror, snapvault and Snap Protect, Symantec NetBackup, Symantec Backup Exec, Catalogic Syncsort or DPX.
Strong customer support skills.
Simpana / Commvault 10/11 certification
Microsoft SQL, Exchange, OS certifications
24 Days annual leave
Private Medical Scheme
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