B2C Telesales Representative

B2C Telesales Representative

Location: London

Salary: £21,000 per annum plus OTE

Our client's mission is to bring better, Gigafast internet to everyone.

This isn’t your typical door-to-door role. Their people’s success speaks for itself. Over 50% of their salespeople make more than £4k in commission every month, and the top 20% exceed an impressive £6k!

As London’s largest and fastest 100% full fibre provider, they’ll soon pass 1 million domestic customers. They want you to help them sign up more!

The Role

The company are looking for an enthusiastic Telesales Representative to contribute to generating sales.

• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• An effective telesales representative must be an excellent communicator and have superior people skills.
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
• The goal is to help the company grow by bringing in customers and developing business.

What you’ll be doing

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

The experience they’re looking for you to bring

• Experience as telesales representative or other sales/customer service role (Desirable)
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Why join them?

• You get to work with some of the best technology in the market
• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, they value your contribution
• We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
• Birthday leave, their treat to you
• Keen cyclist, join the cycle to work scheme
• Flexible WFH policy
• Enjoy the perks of Vitality health
• You get to work with an amazing bunch of people

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.