B2B Customer Service Executive

Posted 28 December 2017 by Pollinate Recruitment

Our client’s 30 seat Business to Business Call Centre is responsible for contacting business prospects who have requested quotes through online portals. You will be speaking to a wide range of companies, covering a wide range of products, with full training provided! It is a dynamic working environment - on average they confirm over 300,000 customer leads for their partners per year.

This is a great opportunity to join a rapidly growing business as a B2B Customer Service Executive.

Responsibilities:

  • Contacting prospects via the telephone and discussing their needs
  • Generating revenue for our client and it’s partners by qualifying high quality leads
  • Attending and contributing in product training, as well as taking responsibility for "self learning" to understand product ranges
  • Attending and contributing in soft skills and sales training sessions, to develop world class sales and customer service skills
  • Listening to your own calls and take on-board feedback from the management team of how to maximise your performance
  • Attending coaching sessions and 1-2-1s to support your growth and development
  • Being involved in project work for our client

This is a great opportunity to learn about client’s sectors, partners and customers with opportunities to progress.

The Call Centre is opening from 8am-8pm Monday to Friday and 9am- 5pm over the weekends. You will be working a mixture of shifts based on the needs of the business.

The role attracts a salary of £18,000 per annum plus monthly paid commission with the anticipated OTE being £26,000 per year. Alongside the financial remuneration you will join a business that provides free breakfast and fruit all day, a number of free sporting clubs and progression opportunities longer term. If you would like to find out more, please apply.

Required skills

  • Customer Service
  • Data Entry
  • Telemarketing
  • Telephone Manner
  • Telesales

Reference: 33957297

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