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AV/VC On Site Team Lead

Posted 5 January by Concept Human Solutions Ended

UNDERSTANDING, SERVICE, TRUST

3 Words that Guarantee Results in Recruitment

Team Lead AV/VC On site

London salary circa £37,000 Our client is a leader in their field and due to continued success and growth of the business are seeking to recruit A Team Leader to manage all operational activity and ensure all AV services are delivered contracted service levels and manage the AV team. The ideal candidate will have AV/VC Management Experience and SLA Management and in depth technical knowledge. Manage Motivate & Lead by Example

The Role:*Will manage the Audio Visual Team for all day to day operational service delivery

And ensure all services are correctly planned and executed

*Will Oversee the effective overall management of the sites and ensure excellent customer service

* Will work closely with the contracts manager to develop and implement all service improvement

Programmes for 1st class customer service at all times not only to meet but exceed

Clients Expectations at all times

*To be responsible for the ongoing management of all AV technologies deployed across Offices

To ensure maximum service availability and technology upgrades for maximum serviceÂ

* Responsible for overall service delivery in conjunction with the contracts manager

* Will run daily team meetings to ensure all BAU & Events activities are planned and executed

Correctly

*Deployment of rotas and shift for maximum efficiency

* Prepare and update On Site Service Delivery Operations Manual

* Work with the AV technical team to provide accurate technical advice on technology

*Will have excellent Interpersonal and Management skills knowledge of Service Level agreements and current AV and VC equipment and systems

Benefits: Excellent salary and bonus package

3% pension contribution (after 6 months probation period)

23 days holiday in first year (holiday years rising after length

of service January to December) to 25 during 3rd year

Death in service benefits (3 x annual salary)

Private medical insurance (after 6 months probation period)

Join a company who value you

Required skills

  • AV/VC

Reference: 34150686

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